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Terms & Conditions

  1. Beach Club is the title given to the Beach House Bar & Grill loyalty program.
  2. The Beach Club program is open to all customers who have downloaded the Beach Club mobile application and have activated their membership.
  3. Beach Club members are opted-in to Beach Club member communications.
  4. Beach Club members can choose to opt-out of member communications by writing to the management of the Beach House Bar & Grill.
  5. Beach House Bar & Grill reserves the right to alter or amend any Beach Club offer at any time.
  6. Beach Club offers cannot be used in conjunction with any other offer.
  7. Beach House Bar & Grill Club Card offers and discounts are for members only and cannot be transferred, loaned or gifted to another person.
  8. It is the responsibility of the member to provide Beach House with their membership number or QR code for scanning when purchasing.
  9. It is the responsibility of the member to ensure their contact details are correct to receive notifications about various offers and benefits issued through the Beach Club program.
  10. Beach House Bar & Grill reserve the right to adjust the rates and manner of which loyalty benefits are earned without notice.
  11. Beach House Bar & Grill reserve the right to allocate additional loyalty benefits at the discretion of management.
  12. It is the responsibility of the member to inform the Beach House Bar & Grill of any changes to their personal details, and in the instances where the venues are not informed, promotional offers will not be reissued.
  13. Beach House management reserve the right to decide any matter or settle any dispute arising directly or
    indirectly out of or in connection to the Beach Club Program and our decision on any such matter or dispute will be final and binding; and no correspondence will be entered into.
  14. Beach Club Bar & Grill reserve the right to adjust a members loyalty benefits and/or tier level based on inactivity or general conduct issues with the venues at managements absolute discretion.
  15. Beach Club members, by becoming members, are agreeing to be bound to these conditions.


  1. The Beach Club Program has three tier levels, each with differing loyalty benefits.
  2. Beach Club Points are used to define a member’s tier level in the Beach Club Program. The number of points that a member accrues will indicate their tier level.
  3. A member’s point balance is accrued during a 6-month tiering period which are set as the following:
    a. January-June & July-December.
  4. At the beginning of each tiering period, a member’s tier level will be based on their activity in the preceding tiering period, and their points balance will start at zero.
  5. The Hotels and its management reserve the right to be able to present and/or communicate a member’s progression or regression in a method that the Hotels and its management deem appropriate. In most instances this will be via E-Mail or SMS, so being opted-in for communication is necessary to receive these updates.
  6. Points are earned at the following rates: Sand – 3 points per $1 spend; Sea – 5 points per $1 spend; Sky – 7 Points pr $1 spend
  7. Points are redeemed at the rate of 1 point = $0.01
  8. All members will commence at the Sand level, and progress dependent on their current spend.
  9. Members with a point balance under 1,500 will be placed in the Sand tier level.
  10. Members with a point balance of between 1,501 to 3,500 will be placed in the Sea tier level.
  11. Members with a point balance over 3,500 will be placed in the Sky tier level.
  12. The highest point balance that a member activates during a tiering period will be retained in the subsequent season.
  13. If a member accrues enough points to upgrade to a higher level, they will be automatically upgraded to that tier level and begin to accrue the benefits associated with that level.
  14. If a member does not accrue enough points to retain their current tier level, they will only be downgraded on the 1st day of the next tiering period.
  15. The Hotels reserve the right to adjust the rate, manner, and duration of which tier credits are earned without notice.
  16. The Hotels reserves the right to add tier credits to a member’s tier credits balance at the discretion of management.


  1. All current members of the Beach Club program can earn Points
  2. Points equate to the purchasing power or cash available to current members across the Hotels.
  3. Examples of what Points equates to in terms of cash are as follows:
    i. 100 Compass Cash = $1.00
    ii. 5000 Compass Cash = $5.00
    iii. 1000 Compass Cash = $10.00
  4. To earn points a Beach Club QR code or membership number must be swiped before a sale is finalised.
  5. Unused Point balances expire on the 31st of December and the 30th of June each year.
  6. Members can redeem the points for a point-of-sale purchase for part (at till) or all (at table ordering) of their total value of the purchase.
  7. The Beach club does accept the transfer of points from one member account to another member account.
  8. Beach Club reserve the right to either transfer Points to another member account (in the instance that their partner, spouse, or family member are now deceased) or to expire them.
  9. Beach Club reserve the right to adjust the rate, manner, and duration of which Points are earned without notice


  1. All members of the Beach Club receive discounted member pricing on applicable full-priced purchases
    a. Sand = 0%
    b. Sea = 5%
    c. Sky = 10%
  2. All members of the Beach Club can access weekly specials.
  3. All members of the Beach Club can enter any member-only promotions where they meet the criteria for entry as outlined on the individual promotion’s Terms & Conditions.
  4. Some offers will only be issued to customers opted-in for SMS and/or Email communications. To qualify for all applicable offers it is important for members to keep their details and communication preferences up to date with the venues.


  1. The information the Beach Club collects directly or indirectly out of or in connection with a current membership shall become and remain the Beach Clubs
  2. Beach Club members consent to the Hotels collecting and retaining their personal information (including information concerning their membership) for the purposes of:
    i. Carrying out the functions and activities that are necessary to meet its obligations to the member under these terms and conditions.
    ii. Marketing goods and services to a current member.
    iii. Meeting legal requirements or fulfilling any purpose authorised by or under law.
  3. Members may opt-out of any marketing or promotion correspondence at any time using the prescribed optout links in any electronic communications, with staff through the membership system, or in writing to management.
  4. Questions to management should be directed to the individual venue at the addresses above, over telephone, or Email details as provided on their applicable websites.
  5. Your privacy is important to us. Whilst the information collected through providing the Beach Club Program is important for us to provide you with the best experience possible, we ensure that this same information and activities relating to this program are kept strictly confidential.


  1. The Beach Club advocates and promotes the responsible service of alcohol


  1. The Beach House Bar & Grill, its owners, its managers and its staff reserve the right to cancel, amend, alter or change the program at any time without notice.
  2. The Beach Club program and its promotions and offers within the program are subject to change without notice.